Student Support and Services Policy

1. Purpose

Central Global University is committed to maintaining a safe, respectful, inclusive, and legally compliant workplace. This policy framework establishes the standards and principles that protect the rights of employees, promote equality and diversity, and provide clear mechanisms for addressing workplace concerns or grievances.

2. Scope

These workplace policies apply to all employees of Central Global University, including academic staff, administrative staff, contractors, and consultants, regardless of employment status or role.

3. Principles

Central Global University’s workplace policies are guided by the following principles:

  • Equal opportunity and fairness
  • Respect for individual dignity
  • Zero tolerance for discrimination or harassment
  • Compliance with applicable employment laws
  • Transparency and accountability in workplace practices

4. Equality and Diversity

The university is committed to fostering an inclusive workplace that values diversity. Employment decisions are based on merit and institutional needs, without discrimination on the basis of:

  • Gender or gender identity
  • Age
  • Race, ethnicity, or nationality
  • Religion or belief
  • Disability
  • Marital or family status
  • Political beliefs or any other protected characteristic

5. Anti-Discrimination and Harassment Prevention

Central Global University prohibits all forms of discrimination, bullying, and harassment.

This includes, but is not limited to:

  • Sexual harassment
  • Verbal or physical abuse
  • Intimidation or coercion
  • Any behaviour that creates a hostile or unsafe working environment
  • All staff are required to behave professionally and respectfully at all times.

6. Workplace Health, Safety, and Wellbeing

The university is committed to providing a safe and healthy working environment.

Measures include:

  • Safe work practices
  • Risk management procedures
  • Support for employee wellbeing
  • Access to internal or external support services where appropriate

7. Workplace Grievance Resolution

Employees have the right to raise workplace concerns without fear of retaliation.

Workplace grievances may be submitted through:

  • Designated management channels
  • Human Resources or authorised officers
  • All grievances are handled confidentially, fairly, and in accordance with established procedures.

8. Staff Awareness and Access to Policies

All workplace policies are made available to staff through official university channels, including:

  • Staff handbooks
  • Internal communications
  • Human Resources documentation

Staff are expected to familiarise themselves with and comply with all applicable workplace policies.

9. Policy Compliance and Review

Compliance with workplace policies is monitored through:

  • Performance reviews
  • Internal audits
  • Management oversight

Policies are reviewed periodically to ensure continued relevance and legal compliance.

10. Policy Governance

Policy Owner: Human Resources
Approval Authority: University Management
Effective Date: January 2025
Review Cycle: Annual